Organizational Behavior
Type: Certificate Program
Duration: Personalized
About The Program
In this program, we will explore how individuals and groups interact within organizations. It
will cover courses such as communication, conflict management and resolution,
leadership, motivation, teamwork, and organizational culture. By understanding these
concepts, the student will be better equipped to navigate and influence the workplace
environment effectively.
Whether you are planning to lead a team, improve workplace communication, or drive
organizational change, this program will provide you with the tools and knowledge to
succeed.
Course List
- The field of organizational behavior.
- Perspectives of organizational effectiveness.
- Contemporary challenges for organizations.
- Anchors of organizational behavior knowledge.
- Individual behavior.
- Personality.
- Values.
- Perception.
- Managing emotion in the workplace.
- Emotional intelligence.
- Job satisfaction.
- Managing work related stress.
- Employee motivation theories.
- Employe motivation practices.
- Rational choice paradigm of decision making.
- The roles of emotion and intuition in decision making.
- The creative process.
- Employee involvement in decision making.
- Characteristics of teams and groups.
- The importance of communication in the workplace.
- Verbal and non-verbal communication.
- Barriers to effective communication.
- Active listening.
- Effective communication strategies.
- Sources of power in an organization.
- Contingencies of power.
- Conflict management and resolution.
- Types of leadership and leadership perspectives.
- Division of labor and coordination.
- Elements of organizational structure.
- Organizational culture.
- Change strategies.