Business Communication
Type: Certificate Program
Duration: Personalized
About The Program
This program will expose the student to the communication skills needed to excel in the
business world. It will explore techniques and tools that will be useful to the student to
facilitate business stakeholders to exchange ideas, make decisions and resolve conflicts
should they arise.
Course List
- Workplace communication.
- Listening skills.
- Nonverbal communication.
- Intercultural workplace skills.
- Planning, organizing, drafting and revising business messages.
- Evaluating the effectiveness of your message.
- Emails, short messages and memos.
- Compiling positive messages.
- Negative news strategies.
- Writing proposals and reports.
- Conducting primary and secondary research.
- Developing professional and business etiquette skills.
- Face to face communication.
- Professional telephone and voicemail etiquette.
- Professional teamwork.
- Jos search strategies and networking.
- Creating customized resumes and cover messages.
- Interviews.