Personal Support Worker

Type: Certificate Program

Duration: Personalized

About The Program

This program will help students acquire the knowledge and develop the skills necessary to provide physical, psychological, and social support to individuals across their lifespan as a Personal Support Worker (PSW). PSWs play a crucial role in the healthcare system, providing care and support to individuals who need assistance due to age, illness, or disability. The program combines theoretical learning with practical, hands-on experience to ensure students are well-prepared for their roles.

Course List

  • The Personal Support Worker
  • Importance of compassionate care in healthcare
  • Roles and Responsibilities of a Personal Support Worker
  • Effective Communication skills for Personal Support Workers
  • Empathy and Compassion Skills for Personal Support Worker
  • Problem-solving strategies for Personal Support Worker
  • Adaptability and Resilience for Personal Support Worker
  • Basic human body systems, anatomy and physiology
  • Common health conditions
  • Cognitive/mental health issues and brain Injuries
  • Dealing with cognitive impairments
  • Gentle persuasive approaches in dementia care
  • Infection control and safety
  • Rehabilitation care
  • Goals of rehabilitation
  • Rehabilitation settings
  • The Rehabilitation process and roles of the support worker
  • The roles of the family in rehabilitation
  • The importance of therapy and training in rehabilitation
  • Holistic rehabilitation
  • Understanding client rights and ethics: Ethics and Legislation
  • End-of-life care and palliative support
  • Self-care for Personal Support Workers: Time and Stress Management